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Getting Started

This guide will help you get up and running with Tare Ticketing.
Whether you’re a dispatcher, driver, bookkeeper, or subcontractor, Tare is designed to make onboarding simple and straightforward.

If you’re not sure what type of account you should be using, review:
👉 Understanding Account Types

Basic Terms​

Before continuing, here are a few simple terms you’ll see during onboarding:

  • Dispatcher — The person assigning work and managing operations.
  • RFO (Request For Operator) — A job request sent to a driver, operator, or subcontractor.
  • Job — The actual work assigned through an RFO.
  • Operator / Driver — The person receiving and completing the work.
  • Subcontractor — An independent operator or company that receives RFOs from other dispatchers.

These terms will appear throughout the onboarding flow.

Who Can Create an Account?

Different user types onboard differently depending on their role.

Can Create an Account Without an Invite​

These roles can finish onboarding on their own:

  • Dispatchers
  • Owner-Operators (Subcontractors)

They can create a company, set up equipment, and start operating immediately.

Must Be Invited​

These roles cannot finish onboarding unless they have a valid invite:

  • Drivers / Operators (Employees)
  • Bookkeepers (Read-Only)
  • Web-Only Users

These users can still enter their phone number and OTP,
but they cannot join a company unless an invite exists for them.

Mobile App Onboarding

The mobile app provides the full Tare experience.
Most users should start here.

Step 1 — Download the App​

  1. Open the App Store or Google Play
  2. Search for “Tare Ticketing”
  3. Install and open the app

👉 Download Tare

Step 2 — Sign In with Phone Number​

Everyone signs in the same way:

  1. Enter your phone number
  2. Enter the one-time SMS code (OTP)

After OTP verification, users diverge depending on their role.

Step 3 — Select Your Path​

After verifying your phone number, you will see one of the following:

If You Are a Dispatcher or Owner-Operator​

You can continue onboarding immediately:

  • Create a new company
  • Set your company name
  • Choose your role (Dispatcher or Owner-Operator)

No invite required.

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If You Are an Employee (Driver or Bookkeeper)​

You will only see pending invites.

To finish onboarding:

  • Select your invite
  • Confirm your name
  • Join the company

Without an invite, your onboarding cannot continue. An Employee must be invited into a company.

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Step 4 — Start Using the App​

Dispatchers​

You can now:

  • Create dispatches
  • Send RFOs
  • Receive incoming RFOs
  • Add equipment, customers, and PO numbers
  • Invite team members
  • View compliance data

Read More: 👉 Dispatcher Guide

Employee Drivers​

You can:

  • Receive RFOs
  • Submit ticket photos
  • View assigned equipment info
  • Review completed RFOs

Read More: 👉 Employee Driver Guide

Bookkeepers​

You can:

  • View dispatches
  • View tickets
  • Export billing data

Read More: 👉 Employee Bookkeeper Guide

Owner-Operators​

You can:

  • Manage your own company
  • Track equipment and compliance
  • Receive RFOs from other companies
  • View your own tickets

Read More: 👉 Owner Operator Guide

Tare on the Web (Invite-Only)

The web version of Tare is a limited interface for users who only need to interact with RFOs.

You must be invited to create an account on the web.
Directly visiting the Tare website without an RFO ID in the URL will result in a Not Found error.

For full details, see:
👉 Tare on the Web

Summary

Getting started with Tare is role-based:

  • Dispatchers & Owner-Operators can finish onboarding without an invite
  • Drivers & Bookkeepers must be invited to join a company
  • Web users must use an RFO link to onboard
  • The mobile app provides full functionality
  • The web app is limited to quick RFO workflows

If you’re unsure which account type is right for you, review:
👉 Understanding Account Types

You are now ready to begin using Tare for dispatching, ticketing, compliance, and more.