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Employee Driver Guide

Employee Drivers use Tare to receive jobs, complete work, and upload bills or ticket images.
This guide explains how Employee Drivers interact with Tare day-to-day.

Accessing Your Account​

Employee Drivers must be invited by a dispatcher before they can sign in.

After receiving your invite:

  1. Open the SMS link sent by your dispatcher
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  1. Download the Tare app (if not installed)
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  1. Enter your phone number
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  1. Enter the SMS verification code (OTP)
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  1. Select your invite and finish onboarding
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Once you're onboarded, any assigned jobs will automatically appear in your app.

Receiving Work (RFOs)​

Work is assigned through RFOs (Request For Operators).

As an Employee Driver, you will:

  • Receive a notification when an RFO is assigned
  • See all your job details inside the app
  • View customer, PO, and equipment information for the assigned jobs

Accepting or Declining an RFO​

When you open an RFO, you must choose to:

  • Accept the job
  • Decline the job

You must accept the RFO before you can:

  • Upload bills
  • Complete the job
  • Submit ticket images

If you decline:

  • Your dispatcher is notified immediately
  • The job will be reassigned
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Uploading Bills (Tickets)​

After accepting an RFO, you can upload all required ticket images.

You can:

  • Upload multiple bill / ticket photos
  • Use your camera or phone gallery
  • Submit tickets at any point after acceptance

You cannot:

  • Delete ticket images
  • Edit submitted bills

Only the root dispatcher can remove or correct submitted tickets.

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Viewing Assigned Equipment​

If your dispatcher assigns equipment to you, you can view:

  • MVI expiry
  • Insurance expiry
  • Equipment details

This ensures you know the compliance status of the unit you're using.
Equipment assignment is optional — not all drivers will have a unit assigned.

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Job History​

You can view previously completed RFOs, including:

  • Bills submitted
  • Customer and PO
  • Dates and times
  • Equipment details

This gives you a clean record of past work.

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What Employee Drivers Cannot Do​

Employee Drivers cannot:

  • Create dispatches
  • Create or edit customers, equipment, or PO numbers
  • Subcontract jobs
  • Remove or modify bills/tickets
  • View other employees’ work
  • Manage company settings

Your access is limited to the tasks required to complete assigned jobs.

Summary​

Employee Drivers use Tare to complete work with minimal friction:

You can:

  • Receive RFOs
  • Accept or decline jobs
  • Upload bills and ticket images
  • View assigned equipment
  • Review your job history

You cannot modify operational data or manage other users.

Tare keeps the driver workflow simple, focused, and fast.